Fixing Canon MP Navigator with Windows 7 x64

I installed a scanner / printer directly via usb on a windows machine at my new home. At my previous home, it was hooked to a time capsule and I would plug it into my mac to scan. Canon has some software “MP Navigator” that does the scanning and handily puts the scans into documents. I was able to use it to print via any program, and scan via windows fax & scan, but the MP Navigator for Windows 7 wouldn’t work.

Why does it matter? Windows fax and scan is nice for sending faxes via a modem, but it’s scanning is very limited. MP Navigator, for instance, will allow you to scan multi-page documents in and save them as a single pdf file.


After googling around a bit, it appears many other users were having this problem on Windows 7, and x64 in particular. I went to the good old compatibility tab of the icon, and voila, things work. This works 9 times out of 10 when a program doesn’t play well with Windows 7.

The settings are as follows:
settings


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2 responses to “Fixing Canon MP Navigator with Windows 7 x64”

  1. Pankin talkkari Avatar

    But what if I can’t install the program at all? The Mp navigator installing program just won’t start and gives a message “won’t run with 64-bit windows.”

    1. Tim Avatar
      Tim

      You can set those same compatibility properties on the install program itself. Set them on both the .msi and setup.exe file.